Terms & Conditions

Effective Date: January 1, 2025

Last Updated:: 1 September 2025

Registered Address: : 21 Jacooba Loots, Crydon, Gauteng, South Africa

Introduction

Welcome to TopedoX User app (“TopedoX,” “we,” “our,” “us”) owned and operated by Eyedentifyme Pty Ltd

Welcome to TopedoX

By creating an account, accessing, or using this App, you (“User,” “you”) agree to be bound by these Terms. If you do not agree, you must stop using the App immediately.

Definitions

For purposes of these Terms:

Eligibility

Age Requirement

Account Registrationt

Restricted Users

You may not use this App if you:

Services Provided

Work Platform

Marketplace

Service Platform

User Responsibilities

By using this App, you agree to:

Content & Intellectual Property

User Content:

Prohibited Content

You may not upload or share content that is::

TopedoX Content

Subscriptions, Payments & Fees

Free and Paid Features

Payments

Auto-Renewable Subscription Information

This app offers auto-renewable subscriptions. Payment will be charged to your Apple ID account at the confirmation of purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage your subscriptions and turn off auto-renewal by going to your Account Settings after purchase.

If you want to cancel a subscription https://support.apple.com/en-gb/118428

By using this app, you agree to the Apple Media Services Terms and Conditions.

Cancellation And Termination

User Cancellation You may cancel your subscription or close your account at any time through the App settings or by contacting support.

User Refunds Unless otherwise required by law, payments already made are non-refundable. Pro-rata refunds may be provided in cases of confirmed billing error or service fault.

User Breach of Terms We may suspend or terminate your account if you violate these Terms, misuse the App, or engage in conduct harmful to other users.

Effect of Termination Upon termination, your right to access or use the App ends immediately, and you must delete any copies of the App on your devices.

User Responsibilities

Accurate Information You agree to provide and maintain accurate, complete, and updated information in your account profile.

Prohibited Conduct You must not:

Device Security You are responsible for securing your device, credentials, and any activity carried out through your account.

Community Standards

Respectful Use Users must interact respectfully with other members, partners, and service providers

Reporting Abuse We provide in-app tools and support channels to report misconduct, abuse, or violations

Content Monitoring We reserve the right (but not the obligation) to monitor, review, or remove content that breaches these Terms or applicable laws

Disclaimers

“As-Is” Basis The App and services are provided “as-is” and “as-available,” without warranties of any kind, whether express or implied.

No Guarantee of Availability We do not guarantee uninterrupted access, error-free operation, or specific outcomes from the App’s use.

Third-Party Services We are not responsible for the acts, omissions, or performance of third-party service providers integrated into the App

Limitation Of Liability

Indirect Damages To the maximum extent permitted by law, TopedoX is not liable for indirect, incidental, or consequential damages arising from use of the App.

Maximum Liability Our total liability to any user for any claim, loss, or damage shall not exceed the total subscription fees paid by the user in the 6 months preceding the claim.

Consumer Rights Nothing in these Terms limits rights you may have under consumer protection laws (e.g., the Consumer Protection Act in South Africa).

Intellectual Property Rights

Ownership All content, trademarks, logos, designs, software, and intellectual property in the App remain the property of TopedoX or its licensors.

User Content By posting or sharing content on the App, you grant TopedoX a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content for the purpose of operating the App.

Restrictions You may not copy, reproduce, reverse-engineer, or otherwise exploit the App or its content except as permitted under these Terms.

Third-Party Services & Links

External Links The App may include links to third-party websites, tools, or platforms.

Responsibility We do not control, endorse, or assume responsibility for any third-party services or content.

Risk Your use of third-party services is at your own risk, and subject to their separate terms and policies.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa.

Users accessing the App from outside South Africa do so at their own risk and are responsible for compliance with local laws.

Dispute Resolution

Good Faith Resolution Parties must first attempt to resolve disputes informally through direct communication.

Mediation If unresolved within 30 days, disputes may be referred to confidential mediation in Johannesburg, South Africa.

Arbitration If mediation fails, disputes shall be finally resolved by arbitration under the Arbitration Foundation of Southern Africa (AFSA) rules.

Consumer Rights This clause does not limit your rights under the Consumer Protection Act or other applicable legislation to pursue remedies in a court of competent jurisdiction.

Modifications To Terms & Services

We may update or amend these Terms from time to time to reflect changes in law, business practices, or App features.

Users will be notified of material changes via in-app notices, email, or other reasonable communication channels.

Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

Force Majeure

We are not responsible for delays, failures, or interruptions in performance caused by circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, strikes, labour disputes, power failures, internet outages, cyberattacks, or government restrictions.

Notices & Communication

Notices to Users will be delivered via email, push notification, or in-app messaging

Users may contact us at

Eyedentifyme Pty Ltd

Registered Address: 21 Jacooba Loots, Crydon, Gauteng, South Africa

Email: info@topedoX.com

General Provisions

Entire Agreement: These Terms constitute the entire agreement between you and TopedoX and supersede any prior understandings.m

No Waiver : Failure to enforce any provision shall not constitute a waiver of rights.

Severability: If any provision is found invalid, the remaining Terms remain enforceable.

Assignment : You may not assign or transfer your rights under these Terms. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

By using the TopedoX User App, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Topedox Partner App

Effective Date: January 1, 2025

Last Updated: : 1 September 2025

Introduction

These Terms govern your use of the TopedoX Partner App (“Partner App”) operated by TopedoX (Pty) Ltd.

The Partner App enables businesses, contractors, and service providers (“Partners”) to list, promote, and manage services, interact with users, and process transactions.

By registering as a Partner, you agree to comply with these Terms, our Privacy Policy, and applicable laws.

Eligibility

You must be at least 18 years old and legally authorised to enter binding agreements.

Businesses must be duly registered or, if operating as sole proprietors, comply with all licensing and tax requirements.

We reserve the right to request verification documents (e.g., business registration, tax compliance certificates).

Account Registration & Security

Partners must create an account with accurate business and contact information.

You are responsible for maintaining confidentiality of login details and for all activity under your account.

We may suspend or terminate accounts containing false, misleading, or incomplete information.

Partner Services & Obligations

Service Listings Partners must ensure their listings are accurate, lawful, and updated regularly.

Service Delivery Partners are solely responsible for fulfilling services offered to users, including quality, timelines, and customer support.

Compliance Partners must comply with applicable consumer, labour, and safety laws.

Fair Dealing Partners must not engage in fraudulent, deceptive, or unethical conduct.

Subscriptions & Fees

Access to Partner App features may require a subscription plan, subject to applicable fees.

Subscription fees are billed in advance on a recurring basis (monthly/annually) unless otherwise agreed.

We reserve the right to revise fees with reasonable prior notice (minimum 30 days).

All fees are exclusive of applicable taxes, which will be added where required.

Cancellation & Refunds

Partner Cancellation You may cancel your subscription anytime through the Partner App or by contacting support.

Notice Period Cancellations are effective at the end of the current billing cycle; no partial refunds are provided for unused time.

Refunds Except as required by law, payments are non-refundable. Refunds may be issued only in cases of billing error or service failure attributable to TopedoX.

Termination by TopedoX We may suspend or terminate a Partner account for breach of these Terms or misconduct.

Payments & Transactions

Payment Processing Payments from users may be facilitated through TopedoX’s integrated payment gateway or approved third-party providers.

Payouts Where applicable, Partner earnings will be remitted according to agreed payout schedules, subject to processing fees and applicable taxes.

Chargebacks & Disputes Partners are responsible for resolving service-related disputes with users. TopedoX may withhold payouts if chargebacks or disputes remain unresolved.

Transaction Records Partners agree to maintain accurate financial records and comply with tax obligations.

Partner Responsibilities

Accurate Information Partners must provide complete, up-to-date business and service details.

Professional Conduct Partners must treat users with respect, respond promptly, and fulfill service obligations.

Prohibited Activities Partners may not:

a) Engage in fraudulent, misleading, or illegal activity

b) Engage in fraudulent, misleading, or illegal activity

c) Use the App to harass, intimidate, or harm others

d) Attempt unauthorized access to TopedoX systems.

Content And Intellectual Property

Partner Content Partners retain ownership of content (images, videos, descriptions) but grant TopedoX a non-exclusive, royalty-free, worldwide license to display and distribute it.

Prohibited Content Partners may not upload content that is unlawful, infringing, obscene, violent, or otherwise prohibited.

TopedoX IP All trademarks, logos, software, and App designs are owned by TopedoX. Unauthorized use is prohibited.

Community Guidelines

User Interaction Partners must engage with users professionally and ethically.

Fraud Prevention Partners must not manipulate ratings, reviews, or transactions.

Reporting Violations Partners should report abuse, suspicious activity, or breaches through the Partner App.

Disclaimers

“As-Is” Service The Partner App is provided “as-is” without warranties of any kind

The Third-Party Services TopedoX does not guarantee the performance of third-party integrations, service providers, or payment gateways.

No Employment Relationship Partners are independent contractors; TopedoX is not an employer, agent, or co-venturer.

Limitation Of Liability

Indirect Damages Relationship TopedoX is not liable for indirect, incidental, or consequential damages.

Maximum Liability Relationship Our liability is limited to the total subscription fees paid in the 6 months prior to the claim.

Consumer Rights This does not limit statutory rights under applicable consumer protection or contract laws.

Payment & Transaction Liability

Partner Responsibility Partners are responsible for completing transactions, providing refunds or adjustments as per their stated policy.

TopedoX Role We are a platform facilitator, not a contracting party to any transaction; we are not liable for service quality, delivery, or fulfillment.

Chargeback Risk Partners acknowledge and accept the risk of payment disputes or chargebacks.

Third-Party Integrations & Services

External Links & Tools The App may integrate with third-party tools, services, or websites.

Partner Responsibility Partners must ensure compliance with third-party terms when using integrated services.

No Liability TopedoX is not liable for third-party service errors, delays, or non-performance.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa.

Partners outside South Africa remain responsible for complying with local laws and regulations when using the Partner App.

Dispute Resolution

Informal Resolution Partners and TopedoX should attempt to resolve disputes amicably via direct communication.

Mediation Unresolved disputes may be submitted to mediation under the Arbitration Foundation of Southern Africa (AFSA) rules.

Binding Arbitration If mediation fails, disputes will be resolved by final and binding arbitration in Johannesburg, South Africa.

Statutory Rights Nothing limits a Partner’s statutory rights under applicable consumer protection laws.

Modifications To Terms

TopedoX may update or amend these Terms to reflect changes in law, App features, or business practices.

Material changes will be communicated via in-App notifications, email, or official communication channels.

Continued use of the Partner App constitutes acceptance of updated Terms.

Force Majeure

TopedoX is not liable for failure to perform obligations due to events beyond reasonable control, including natural disasters, power or internet outages, strikes, cyberattacks, or government actions.

Notices & Communication

Notices to Partners will be delivered via email, push notification, or in-App messaging.

Partners may contact TopedoX at:

Eyedentifyme Pty Ltd

Registered Address: 21 Jacooba Loots, Crydon, Gauteng, South Africa

Email: info@topedoX.com

General Provisions

Entire Agreement : These Terms, along with the Privacy Policy, Subscription Policy, and Supplemental Agreements, constitute the entire agreement between TopedoX and Partners.

Severability : If any provision is invalid or unenforceable, the remainder remains in effect.

No Waiver : Failure to enforce any provision does not waive the right to enforce it later.

Assignment : Partners may not assign or transfer rights without TopedoX consent. TopedoX may assign these Terms in connection with mergers, acquisitions, or sales of assets.

Acknowledgement : By registering and using the Partner App, you acknowledge that you have read, understood, and agree to these Terms.